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  • Author
    Posts
  • #7056
    Christopher Lotz
    Participant

    Thanks for getting this up and running, Drew.

    #7068
    alopez207
    Participant

    How long does it usually take before you know if your request is approved?

    #7071
    Michele Caracappa
    Participant

    Thanks for getting this worked out. Excited to get my request in!

    #7108
    jwh11213
    Participant

    My order doesn’t seem to want to go through. And it is so very difficult to obey the “please press only once” sign. Argh.

    #7109
    ghmelton
    Participant

    Having the same problem. The button to complete the order doesn’t work. Tried multiple browsers.

    #7110

    Overnight we pushed out a small update that seems to have broke it for some people. We reverted back and you should be able to purchase now. Please clear your cache and give it another try.

    #7113
    jack.gaumer
    Participant

    All deposits that already went through, are still good I assume? I just thought I would check!

    #7114

    Yes, any requests you’ve made that ended successfully are still valid. If you want to verify your requests, please visit the ‘My Ticket Requests’ page under the Account menu.

    #7141
    Kyle Holmberg
    Participant

    Drew, I requested tickets and then cancelled the request 2 days later. Do you refund the deposits? The only mention I see about refunds in the FAQ is concerning failure to pay:

    “If you make a ticket request and do not pay for the tickets, you will not be allowed to make ticket requests again through Arsenal America. Additionally, your deposit will not be refunded.”

    #7142
    Brian Eagan
    Participant

    I would like some additional clarification. How far in advance would you be notified of getting tickets? This is key to be able to make reasonable travel plans from the U.S.

    Thanks

Viewing 10 posts - 21 through 30 (of 40 total)
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