Can someone enlighten me on the likelihood that a ticket request is processed/approved? I’m completely new to this so I am just trying to gauge what my best bet would be in regards to purchasing tickets. I have read through the FAQ so I understand the formal process, but it seems to be very hit or miss which is especially problematic for me because apparently you only find out if you have been awarded your request 2 to 3 weeks prior to the game. I am afraid that if I rely on getting a ticket through ArsenalAmerica, then I will be SOL if it falls through.
I appreciate any and all help or advice!